{"id":4058,"date":"2021-11-18T14:00:40","date_gmt":"2021-11-18T14:00:40","guid":{"rendered":"https:\/\/waymood.nl\/faq\/"},"modified":"2023-09-05T08:57:19","modified_gmt":"2023-09-05T08:57:19","slug":"faq","status":"publish","type":"page","link":"https:\/\/waymood.nl\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p><section class=\"kc-elm kc-css-133200 kc_row\"><div class=\"kc-row-container  kc-container\"><div class=\"kc-wrap-columns\"><div class=\"kc-elm kc-css-19910 kc_col-sm-12 kc_column kc_col-sm-12\"><div class=\"kc-col-container\"><div data-closeall=\"true\" class=\"kc-elm kc-css-738900 kc_accordion_wrapper\">\n<div class=\"kc-elm kc-css-585103 kc_accordion_section group \"><h3 class=\"kc_accordion_header ui-accordion-header\"><span class=\"ui-accordion-header-icon ui-icon\"><\/span><a href=\"#what-sizes-are-the-urns\" data-prevent=\"scroll\"><i class=\"\"><\/i> What sizes are the urns?<\/a><\/h3><div class=\"kc_accordion_content ui-accordion-content kc_clearfix\"><div class=\"kc-panel-body\"><div data-kc-equalheight=\"true\" data-kc-row-action=\"true\" data-kc-equalheight-align=\"middle\" class=\"kc-elm kc-css-720605 kc_row kc_row_inner\"><div class=\"kc-elm kc-css-250588 kc_col-sm-6 kc_column_inner kc_col-sm-6\"><div class=\"kc_wrapper kc-col-inner-container\"><div class=\"kc-elm kc-css-692553 kc_text_block\"><\/p>\n<p>\nThere are 4 sizes: 300 ml, 2 liters, 3 liters and 4 liters. Read more information about the application of the different formats <a href=\"\/en\/about-waymood\">About Waymood<\/a>.<br \/>\nThe dimensions of the Waymood urns are:<br \/>\nXS 300ml, height 132mm, diameter 70mm<br \/>\nS 1 litre, height 185mm, diameter 100mm<br \/>\nM 2 liters, height 234mm, diameter 125mm<br \/>\nL 3 liters, height 267mm, diameter 143mm<br \/>\nXL 4 liters, height 291mm, diameter 156mm<br \/>\nSee also Product information<\/p>\n<p>\n<\/div><\/div><\/div><div class=\"kc-elm kc-css-499754 kc_col-sm-6 kc_column_inner kc_col-sm-6\"><div class=\"kc_wrapper kc-col-inner-container\"><div class=\"kc-elm kc-css-191105 kc_shortcode kc_single_image\">\n\n        <img decoding=\"async\" src=\"https:\/\/waymood.nl\/wp-content\/uploads\/Urnen-afmetingen-1.png\" class=\"\" alt=\"\" \/>    <\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"kc-elm kc-css-910398 kc_accordion_section group \"><h3 class=\"kc_accordion_header ui-accordion-header\"><span class=\"ui-accordion-header-icon ui-icon\"><\/span><a href=\"#what-size-urn-do-i-need\" data-prevent=\"scroll\"><i class=\"\"><\/i> What size urn do I need?<\/a><\/h3><div class=\"kc_accordion_content ui-accordion-content kc_clearfix\"><div class=\"kc-panel-body\"><div class=\"kc-elm kc-css-902867 kc_text_block\"><\/p>\n<p>\nThe amount of ashes left after a cremation depends on a number of factors. Think of the weight of the deceased, the bone structure, but also the type of coffin. On average, 3 to 3.5 liters of ash will remain. Depending on this, you can choose between a 3 and a 4 liter urn for an adult.<\/p>\n<p>The 2 liter urn is ideally suited to combine with the small 300ml urns. For example, you have the option of placing a large urn with the partner of the deceased, and smaller urns with the children of the deceased. A 2 liter urn is also suitable for a smaller person.<\/p>\n<p>In addition, the place in the house is another consideration. If you expect to place the urn in a spacious place, a larger urn may be more appropriate there. Of course it also works the other way around. If you have a nice little spot, a smaller urn is probably nicer.<\/p>\n<p>If you are unsure about the size, we advise you to wait with purchasing an urn until you have been able to collect the ashes at the crematorium.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"kc-elm kc-css-573974 kc_accordion_section group \"><h3 class=\"kc_accordion_header ui-accordion-header\"><span class=\"ui-accordion-header-icon ui-icon\"><\/span><a href=\"#are-the-urns-made-of-real-wood\" data-prevent=\"scroll\"><i class=\"\"><\/i> Are the urns made of real wood?<\/a><\/h3><div class=\"kc_accordion_content ui-accordion-content kc_clearfix\"><div class=\"kc-panel-body\"><div class=\"kc-elm kc-css-501181 kc_text_block\"><\/p>\n<p>\nThe urns are made of wood-filled 3D printing filament. This gives the Waymood urns the look, feel and smell of real wood.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"kc-elm kc-css-472318 kc_accordion_section group \"><h3 class=\"kc_accordion_header ui-accordion-header\"><span class=\"ui-accordion-header-icon ui-icon\"><\/span><a href=\"#is-it-really-just-an-urn-or-can-it-be-used-for-something-else\" data-prevent=\"scroll\"><i class=\"\"><\/i> Is it really just an urn, or can it be used for something else?<\/a><\/h3><div class=\"kc_accordion_content ui-accordion-content kc_clearfix\"><div class=\"kc-panel-body\"><div class=\"kc-elm kc-css-278175 kc_text_block\"><\/p>\n<p>\nThe Waymood urn partly originated from the idea that an &#039;urn&#039; is more than just an &#039;ash holder&#039;. The urn also has a strong function as a memorial object; a subtle, stylish monument to a loved one. Of course, the object does not have to be filled with ash either. The smallest urn in particular is very suitable as a &#039;keepsake&#039;: a mini urn for storing a personal memento, such as a watch, jewelery or a letter.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"kc-elm kc-css-779028 kc_accordion_section group \"><h3 class=\"kc_accordion_header ui-accordion-header\"><span class=\"ui-accordion-header-icon ui-icon\"><\/span><a href=\"#how-many-words-can-be-displayed-on-the-urn-with-its-own-line-of-poetry\" data-prevent=\"scroll\"><i class=\"\"><\/i> How many words can be displayed on the urn with its own line of poetry?<\/a><\/h3><div class=\"kc_accordion_content ui-accordion-content kc_clearfix\"><div class=\"kc-panel-body\"><div class=\"kc-elm kc-css-745265 kc_text_block\"><\/p>\n<p>\nAbout 15 words can be displayed on the urn with its own line of poetry. We will always contact you after ordering to coordinate the exact text.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"kc-elm kc-css-69625 kc_accordion_section group \"><h3 class=\"kc_accordion_header ui-accordion-header\"><span class=\"ui-accordion-header-icon ui-icon\"><\/span><a href=\"#i-would-like-to-place-the-urn-in-an-urn-garden-is-that-possible\" data-prevent=\"scroll\"><i class=\"\"><\/i> I would like to place the urn in an urn garden, is that possible?<\/a><\/h3><div class=\"kc_accordion_content ui-accordion-content kc_clearfix\"><div class=\"kc-panel-body\"><div class=\"kc-elm kc-css-721666 kc_text_block\"><\/p>\n<p>\nWaymood urns are intended for indoor use. The urns are not suitable for outdoor use, as rain and direct sunlight have a negative effect on the material quality. Therefore, do not place the urn in direct sunlight indoors.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"kc-elm kc-css-84029 kc_accordion_section group \"><h3 class=\"kc_accordion_header ui-accordion-header\"><span class=\"ui-accordion-header-icon ui-icon\"><\/span><a href=\"#how-long-does-it-take-for-the-urn-to-be-shipped\" data-prevent=\"scroll\"><i class=\"\"><\/i> How long does it take for the urn to be shipped?<\/a><\/h3><div class=\"kc_accordion_content ui-accordion-content kc_clearfix\"><div class=\"kc-panel-body\"><div class=\"kc-elm kc-css-430039 kc_text_block\"><\/p>\n<p>\nWe have a delivery time of, in principle, 10 to 15 working days. If you need the urn sooner, for example in connection with a memorial day, please feel free to contact us and we will see what we can do for you.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"kc-elm kc-css-862270 kc_accordion_section group \"><h3 class=\"kc_accordion_header ui-accordion-header\"><span class=\"ui-accordion-header-icon ui-icon\"><\/span><a href=\"#what-are-the-shipping-costs\" data-prevent=\"scroll\"><i class=\"\"><\/i> What are the shipping costs?<\/a><\/h3><div class=\"kc_accordion_content ui-accordion-content kc_clearfix\"><div class=\"kc-panel-body\"><div class=\"kc-elm kc-css-938399 kc_text_block\"><\/p>\n<p>\nWe ship for free within the Netherlands. Outside the Netherlands we charge \u20ac20,-<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"kc-elm kc-css-42216 kc_accordion_section group \"><h3 class=\"kc_accordion_header ui-accordion-header\"><span class=\"ui-accordion-header-icon ui-icon\"><\/span><a href=\"#wat-is-het-retourbeleid\" data-prevent=\"scroll\"><i class=\"\"><\/i> Wat is het retourbeleid?<\/a><\/h3><div class=\"kc_accordion_content ui-accordion-content kc_clearfix\"><div class=\"kc-panel-body\"><div class=\"kc-elm kc-css-53670 kc_text_block\"><\/p>\n<p>\nThe Waymood urns are made to measure, personalized. This means that the right of withdrawal does not apply to our urns. This means that the 14-day cooling-off period after delivery &#8211; which applies to many other products &#8211; does not apply.<\/p>\n<p>We manufacture our urns with great care and attention and maintain high quality standards. If you are nevertheless not satisfied with your purchase, please feel free to contact <a href=\"mailto:info@waymood.nl\">info@waymood.nl<\/a> or <a href=\"tel:+31788440552\">+31 (0)78 84 40 552<\/a><\/p>\n<p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/section><section data-kc-equalheight=\"true\" data-kc-equalheight-align=\"middle\" class=\"kc-elm kc-css-260261 kc_row\"><div class=\"kc-row-container  kc-container\"><div class=\"kc-wrap-columns\"><div class=\"kc-elm kc-css-295767 kc_col-sm-12 kc_column kc_col-sm-12\"><div class=\"kc-col-container\"><div class=\"kc-elm kc-css-876722 kc_text_block\"><\/p>\n<p>\nDo you have another question? Feel free to contact us. You can use the chat button for this, send an email to <a href=\"mailto:info@waymood.nl\">info@waymood.nl<\/a> of call us <a href=\"tel:+31788440552\">+31(0)78-8440552<\/a><\/p>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/section><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-4058","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - WAYMOOD<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/waymood.nl\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - WAYMOOD\" \/>\n<meta property=\"og:description\" content=\"What sizes are the urns? There are 4 sizes: 300 ml, 2 liters, 3 liters and 4 liters. Read more information about the application of the different formats About Waymood. The dimensions of the Waymood urns are: XS 300ml, height...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/waymood.nl\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"WAYMOOD\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/waymood.design.urnen\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-05T08:57:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/waymood.nl\/wp-content\/uploads\/Urnen-afmetingen-1.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/waymood.nl\\\/en\\\/faq\\\/\",\"url\":\"https:\\\/\\\/waymood.nl\\\/en\\\/faq\\\/\",\"name\":\"FAQ - WAYMOOD\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/waymood.nl\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/waymood.nl\\\/en\\\/faq\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/waymood.nl\\\/en\\\/faq\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/waymood.nl\\\/wp-content\\\/uploads\\\/Urnen-afmetingen-1.png\",\"datePublished\":\"2021-11-18T14:00:40+00:00\",\"dateModified\":\"2023-09-05T08:57:19+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/waymood.nl\\\/en\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/waymood.nl\\\/en\\\/faq\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/waymood.nl\\\/en\\\/faq\\\/#primaryimage\",\"url\":\"https:\\\/\\\/waymood.nl\\\/wp-content\\\/uploads\\\/Urnen-afmetingen-1.png\",\"contentUrl\":\"https:\\\/\\\/waymood.nl\\\/wp-content\\\/uploads\\\/Urnen-afmetingen-1.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/waymood.nl\\\/en\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/waymood.nl\\\/en\\\/home\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/waymood.nl\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/waymood.nl\\\/en\\\/\",\"name\":\"WAYMOOD\",\"description\":\"Design urnen\",\"publisher\":{\"@id\":\"https:\\\/\\\/waymood.nl\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/waymood.nl\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/waymood.nl\\\/en\\\/#organization\",\"name\":\"Waymood\",\"url\":\"https:\\\/\\\/waymood.nl\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/waymood.nl\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/waymood.nl\\\/wp-content\\\/uploads\\\/2021\\\/07\\\/waymood-logo.png\",\"contentUrl\":\"https:\\\/\\\/waymood.nl\\\/wp-content\\\/uploads\\\/2021\\\/07\\\/waymood-logo.png\",\"width\":1063,\"height\":217,\"caption\":\"Waymood\"},\"image\":{\"@id\":\"https:\\\/\\\/waymood.nl\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/waymood.design.urnen\",\"https:\\\/\\\/www.instagram.com\\\/waymood.nl\\\/\",\"https:\\\/\\\/www.pinterest.com\\\/waymood\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCIlRnAF0zwH1GZMUzGgeFew\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - WAYMOOD","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/waymood.nl\/en\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ - WAYMOOD","og_description":"What sizes are the urns? There are 4 sizes: 300 ml, 2 liters, 3 liters and 4 liters. Read more information about the application of the different formats About Waymood. The dimensions of the Waymood urns are: XS 300ml, height...","og_url":"https:\/\/waymood.nl\/en\/faq\/","og_site_name":"WAYMOOD","article_publisher":"https:\/\/www.facebook.com\/waymood.design.urnen","article_modified_time":"2023-09-05T08:57:19+00:00","og_image":[{"url":"https:\/\/waymood.nl\/wp-content\/uploads\/Urnen-afmetingen-1.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/waymood.nl\/en\/faq\/","url":"https:\/\/waymood.nl\/en\/faq\/","name":"FAQ - WAYMOOD","isPartOf":{"@id":"https:\/\/waymood.nl\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/waymood.nl\/en\/faq\/#primaryimage"},"image":{"@id":"https:\/\/waymood.nl\/en\/faq\/#primaryimage"},"thumbnailUrl":"https:\/\/waymood.nl\/wp-content\/uploads\/Urnen-afmetingen-1.png","datePublished":"2021-11-18T14:00:40+00:00","dateModified":"2023-09-05T08:57:19+00:00","breadcrumb":{"@id":"https:\/\/waymood.nl\/en\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/waymood.nl\/en\/faq\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/waymood.nl\/en\/faq\/#primaryimage","url":"https:\/\/waymood.nl\/wp-content\/uploads\/Urnen-afmetingen-1.png","contentUrl":"https:\/\/waymood.nl\/wp-content\/uploads\/Urnen-afmetingen-1.png"},{"@type":"BreadcrumbList","@id":"https:\/\/waymood.nl\/en\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/waymood.nl\/en\/home\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/waymood.nl\/en\/#website","url":"https:\/\/waymood.nl\/en\/","name":"WAYMOOD","description":"Design urnen","publisher":{"@id":"https:\/\/waymood.nl\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/waymood.nl\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/waymood.nl\/en\/#organization","name":"Waymood","url":"https:\/\/waymood.nl\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/waymood.nl\/en\/#\/schema\/logo\/image\/","url":"https:\/\/waymood.nl\/wp-content\/uploads\/2021\/07\/waymood-logo.png","contentUrl":"https:\/\/waymood.nl\/wp-content\/uploads\/2021\/07\/waymood-logo.png","width":1063,"height":217,"caption":"Waymood"},"image":{"@id":"https:\/\/waymood.nl\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/waymood.design.urnen","https:\/\/www.instagram.com\/waymood.nl\/","https:\/\/www.pinterest.com\/waymood","https:\/\/www.youtube.com\/channel\/UCIlRnAF0zwH1GZMUzGgeFew"]}]}},"_links":{"self":[{"href":"https:\/\/waymood.nl\/en\/wp-json\/wp\/v2\/pages\/4058","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/waymood.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/waymood.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/waymood.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/waymood.nl\/en\/wp-json\/wp\/v2\/comments?post=4058"}],"version-history":[{"count":4,"href":"https:\/\/waymood.nl\/en\/wp-json\/wp\/v2\/pages\/4058\/revisions"}],"predecessor-version":[{"id":4240,"href":"https:\/\/waymood.nl\/en\/wp-json\/wp\/v2\/pages\/4058\/revisions\/4240"}],"wp:attachment":[{"href":"https:\/\/waymood.nl\/en\/wp-json\/wp\/v2\/media?parent=4058"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}